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House Construction and Realtors' Commission
 
  House Construction and Realtors' Commission
  Many defect in the 5 months old apartment house

Case: The ceiling in my apartment leaks whenever it rains although it is only a 5 months old brand new house. I reported the problem, and the builder immediately fixed the problem. But the ceiling is still leaking, and there are spots on the wall, and the floor came off due to the leaking water from the ceiling.

Resolution: The Regulations for Management of the Public Residences set various periods for a builder to repair defects of buildings according to kinds of defects, and the builder is obligated to repair all defects that occur within these repairing periods free of charge. The repairing periods are regulated on 57 parts of the public residences, and vary from 1 year to 3 years. Especially, for floor and roof, which are the inside structures, the repairing period is 5 years. For pillars and inside walls, the repairing period is 10 years.

In your case, the defect occurred on the roof and its waterproof system, the repairing period is 3 years, and the builder is responsible to repair the defects free of charge, and to redo the floor and the wallpaper with the identical original materials.
 
  Standard Regulations on Outside Noise in the Apartment Complex

 

Case: I am an apartment resident near a railroad, and am so disturbed by noise from the trains. I want to know how much I should put up with the noise, and if there is any resolution to this matter.

Resolution: A builder is required to build public residences certain distance away from facilities with danger and other facilities that makes pollution, or to install noise proof system otherwise in order to protect the residents' living environment.

Pursuant to Construction Standards for Residences, public residences are to be built 50m away from railroads, expressways, and roads wider than 20m. If not, then noise proof walls or trees to block noise must be built so that the noise level can be kept lower than 65 decibel. And public residences, kindergartens, playgrounds for children and center to senior citizens are to be built 50m away from factories generating pollution, storage for dangerous materials and its disposing facilities.

Therefore, according to the current regulations, if your house is located more 50m away from the stem of noise or the noise level in your house is lower than 65 decibel, you just have to be patient with the noise. But if the location of your house or the level of noise in your house is not satisfied the regulations, residents can request the installation of the noise proof walls or trees.